Warranty extension

It is possible to extend the warranty beyond the period provided by law, which we would like to remind you is 24 months for all products marketed to the public and 6/12 months for products sold for professional purposes, for some Gama products.

Should your product envisage the possibility of extending the warranty, you can register it by following the instructions provided in the form below, whether you purchased it from our e-shop, or from any other store.

The Gama e-shop indicates all the products which provide extended warranties in the product data sheet; in ordinary shops they are identified by the indication of 2+3.

The warranty extension must be activated no later than 60 days from the date of purchase; it begins on the expiry date of the standard warranty and is not renewable.

Remember to keep your original proof of purchase if you bought the product in a normal point of sale or the Delivery Note should you have purchased it from our e-shop: should your product require service it must be shown.

Look for the alphanumeric label with 10 consecutive digits on the handle of your product and copy it in the SERIAL NUMBER field.

Look for the alphanumeric product number on the package in the legal area, next to the Article entry and copy it in the ARTICLE field faithfully respecting the CAPITAL LETTERS and all the dots

(click to see where to find it)
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Customer Assistance Service: +39 051/6668800, from Monday to Friday (excluding holidays) from 08:30 a.m. to 1 p.m. and from 2 p.m. to 5:30 p.m.