{"id":4875,"date":"2021-09-07T15:32:36","date_gmt":"2021-09-07T13:32:36","guid":{"rendered":"https:\/\/gama.ubu-stage.com\/devoluciones-y-reparaciones\/"},"modified":"2022-07-29T10:24:59","modified_gmt":"2022-07-29T08:24:59","slug":"devoluciones-y-reparaciones","status":"publish","type":"page","link":"https:\/\/www.gamaprofessional.com\/es\/devoluciones-y-reparaciones\/","title":{"rendered":"Devoluciones y reparaciones"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4875\" class=\"elementor elementor-4875 elementor-10\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e4be508 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e4be508\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fc6fc80\" data-id=\"fc6fc80\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3b5006e elementor-widget elementor-widget-heading\" data-id=\"3b5006e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 10-04-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Condiciones generales de venta<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb214de elementor-widget elementor-widget-heading\" data-id=\"eb214de\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Anulaci\u00f2n de la compra<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05448a2 elementor-widget elementor-widget-text-editor\" data-id=\"05448a2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 10-04-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>GAMA, seg\u00fan el <strong>Decreto Legislativo italiano N\u00b021\/2014 del 21 de febrero de 2014,<\/strong> te asegura, para todas las compras efectuadas en la <strong>Tienda Online,<\/strong> la posibilidad de rescindir el contrato de venta dentro de los 14 d\u00edas naturales desde la fecha de recepci\u00f3n de los productos. Para ejercitar el derecho de anulaci\u00f3n deber\u00e1s completar debidamente todos los <strong><span class=\"ek-underline\"><a class=\"ek-link\" href=\"https:\/\/www.gamaprofessional.com\/it\/resi-e-riparazioni\/#resi-e-riparazioni\">campos del formulario<\/a><\/span><\/strong> de m\u00e1s abajo seleccionando en el campo \u00abTipo de devoluci\u00f3n\u00bb la opci\u00f3n \u00ab<strong>Devoluci\u00f3n por anulaci\u00f3n<\/strong>\u00ab.  Ser\u00e1s contactado por nuestro <strong>Servicio de Atenci\u00f3n al Cliente<\/strong> que te comunicar\u00e1 la modalidad de devoluci\u00f3n.<\/p><div class=\"wp-block-columns\"><div class=\"wp-block-column\"><p>Deseamos recordarte que <strong>los<\/strong> <strong>gastos de transporte para<\/strong> <strong>la devoluci\u00f3n<\/strong> <strong>del art\u00edculo a GAMA<\/strong> <strong>correr\u00e1n enteramente a tu cargo.<\/strong> Si devuelves un bien deteriorado, que no funcione o que <strong>no est\u00e9 totalmente \u00edntegro, responder\u00e1s por la disminuci\u00f3n del valor del mismo.<\/strong> <\/p><p>La <strong>modalidad de reembolso<\/strong> depender\u00e1 del m\u00e9todo de pago elegido al realizar la compra:<\/p><p><strong>Tarjeta de cr\u00e9dito<\/strong>: El <strong>reembolso<\/strong> se efectuar\u00e1 dentro de los 14 d\u00edas posteriores a la recepci\u00f3n de la mercader\u00eda en nuestros almacenes, <strong>directamente en la tarjeta<\/strong> con la que has efectuado la compra. El tiempo de acreditaci\u00f3n en tu cuenta podr\u00eda variar seg\u00fan el banco. <\/p><p><strong>PayPal<\/strong>: El reembolso se efectuar\u00e1 dentro de los 14 d\u00edas posteriores a la recepci\u00f3n de la mercader\u00eda en nuestros almacenes. El <strong>monto<\/strong> correspondiente a los art\u00edculos devueltos ser\u00e1 <strong>acreditado en la cuenta PayPal<\/strong> utilizada para la compra. <\/p><p><strong>MyBank<\/strong>: El reembolso se efectuar\u00e1 dentro de los 14 d\u00edas posteriores a la recepci\u00f3n de la mercader\u00eda en nuestros almacenes. El <strong>monto<\/strong> correspondiente a los art\u00edculos restituidos ser\u00e1 <strong>acreditado en la cuenta corriente<\/strong> utilizada para la compra. <\/p><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0ef8cf0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0ef8cf0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ac4ba65\" data-id=\"ac4ba65\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-05a46d4 elementor-widget elementor-widget-heading\" data-id=\"05a46d4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Asistencia en garant\u00eca<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1f156b elementor-widget elementor-widget-text-editor\" data-id=\"f1f156b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>COMPRAS EN TIENDA ONLINE www.gamaprofessional.com<\/p><p>Queremos recordarte que, <strong>durante el primer mes a partir de la fecha en la que recibes el producto, todos los gastos de recogida y devoluci\u00f3n de un art\u00edculo estar\u00e1n a cargo de Gama<\/strong>. Para poder tener derecho a este servicio, el art\u00edculo debe devolverse en el mismo embalaje que ha usado Gama para enviarlo o, como alternativa, en un embalaje con las mismas medidas (38x27x14 cm). A partir del segundo mes, si el art\u00edculo no funcionara, los gastos de env\u00edo correr\u00edan de tu parte. Los art\u00edculos deber\u00e1n ser restituidos en condiciones de total integridad, limpios, libres de marcas, da\u00f1os, abolladuras o abrasiones y deber\u00e1n ser restituidos acompa\u00f1ados de todos los elementos contenidos en el embalaje original, incluyendo la nota de env\u00edo, que has recibido en el momento de nuestra entrega.  <\/p><p>Si <strong>el producto<\/strong> <strong>comprado<\/strong> <b>online recibido<\/b> <span>es<\/span> <span>distinto al ordenado<\/span> o <span>no<\/span> <strong>funciona<\/strong>, tendr\u00e1s derecho a la <span>sustituci\u00f3n del mismo<\/span> (excepto el iQ Perfecto Phon para el que siempre est\u00e1 prevista la reparaci\u00f3n) . Completa todos los campos necesarios en el formulario de m\u00e1s abajo, seleccionando en el campo \u00abTipo de devoluci\u00f3n\u00bb la opci\u00f3n \u00ab<strong>Asistencia en garant\u00eda<\/strong>\u00ab   <span>Ser\u00e1s contactado por nuestro  <\/span><strong>Servicio de Atenci\u00f3n al Cliente<\/strong> <span>que te comunicar\u00e1 la modalidad de la sustituci\u00f3n.<\/span> <\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b1995a5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b1995a5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b59230d\" data-id=\"b59230d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6a7840d elementor-widget elementor-widget-heading\" data-id=\"6a7840d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Per\u00edodo de garant\u00eda est\u00e1ndar<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd938e0 elementor-widget elementor-widget-text-editor\" data-id=\"dd938e0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>El per\u00edodo de garant\u00eda est\u00e1ndar para todos los productos comercializados al p\u00fablico es de <strong>24 meses<\/strong>, seg\u00fan lo establecido por la Directiva Europea 1999\/44\/CE.<\/p><p><span>El per\u00edodo de<\/span> <span>garant\u00eda<\/span> <span>profesional<\/span> para los productos que son utilizados en los salones de belleza o para cualquier otra finalidad profesional, <\/p><p>son <a class=\"ek-link\" href=\"mailto:info@gama.eu\">12 meses,<\/a> a contar desde la fecha de compra.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3fc1654 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3fc1654\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1848cac\" data-id=\"1848cac\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7e11c2b elementor-widget elementor-widget-heading\" data-id=\"7e11c2b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Para ambos casos<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b50d25a elementor-widget elementor-widget-text-editor\" data-id=\"b50d25a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>la garant\u00eda tendr\u00e1 validez s\u00f3lo en posesi\u00f3n de la nota de env\u00edo &nbsp; <strong>original, legible e \u00edntegra<\/strong><\/p>\n<p>en&nbsp; <strong>todas sus partes<\/strong>,&nbsp; para dar fe&nbsp; <strong>del n\u00famero de orden<\/strong>,<\/p>\n<p><b>fecha<\/b> y <b>art\u00edculo<\/b>.<\/p>\n<p>El per\u00edodo de garant\u00eda profesional para los productos que son utilizados en los salones de belleza o para cualquier otra finalidad profesional&nbsp;para los productos que son utilizados en los <strong>salones de belleza<\/strong> &nbsp;&nbsp;o para cualquier <strong>otra&nbsp;<\/strong> &nbsp;<strong>finalidad profesional<\/strong> es de <strong>12 meses.<\/strong> &nbsp;&nbsp;<strong>si el per\u00edodo<\/strong>&nbsp;&nbsp;<strong>transcurrido<\/strong>&nbsp;&nbsp;<strong>desde la compra<\/strong>&nbsp;<strong>es inferior<\/strong>&nbsp;&nbsp;<strong>a 24 meses,<\/strong>&nbsp;&nbsp;el <strong>producto<\/strong>&nbsp;<strong>est\u00e1 todav\u00eda en garant\u00eda.<\/strong>.<\/p>\n<p>Eventuales&nbsp; <span class=\"ek-underline\"><strong><a class=\"ek-link\" href=\"https:\/\/www.gamaprofessional.com\/it\/garanzia\/?lang=it\">extensiones de la garant\u00eda prolongan<\/a><\/strong><\/span><\/p>\n<p>dicho per\u00edodo hasta un m\u00e1ximo de&nbsp; <strong>36 meses<\/strong>,&nbsp;<\/p>\n<p>contados desde la expiraci\u00f3n de la garant\u00eda est\u00e1ndar.<\/p>\n<p>La garant\u00eda,&nbsp;<strong>standard<\/strong>&nbsp;y&nbsp;<strong>profesional,<\/strong> cubre s\u00f3lo y exclusivamente fallos o malos funcionamientos surgidos durante el per\u00edodo de garant\u00eda y en condiciones normales de uso, por defecto del material y\/o de fabricaci\u00f3n. La garant\u00eda expira autom\u00e1ticamente en caso de manipulaci\u00f3n, alteraci\u00f3n, sustituci\u00f3n o reparaci\u00f3n del producto efectuadas por parte de personal no autorizado. <\/p>\n<p>Quedan excluidos de la garant\u00eda:<\/p>\n<ul>\n<li>Los carbones del motor (en los secadores), el cable de alimentaci\u00f3n y los materiales sujetos a un desgaste normal;<\/li>\n<li>Los fallos causados por no respetar las instrucciones de uso y las disposiciones de mantenimiento;<\/li>\n<li>Productos eventualmente manipulados y\/o reparados por personal no autorizado;<\/li>\n<li>Los da\u00f1os provocados por rotura accidental o de transporte;<\/li>\n<li>Los defectos que se manifiestan fuera del per\u00edodo de extensi\u00f3n de la garant\u00eda.<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-61449d8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"61449d8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f107030\" data-id=\"f107030\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-12a55f0 elementor-widget elementor-widget-heading\" data-id=\"12a55f0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Asistencia sin garant\u00eca<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2741e46 elementor-widget elementor-widget-text-editor\" data-id=\"2741e46\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>GAMA te ofrece la posibilidad de reparar tu producto aunque el per\u00edodo de garant\u00eda ya haya expirado, tanto si lo has adquirido en la Tienda Online como en un punto de venta. Completa todos los campos necesarios del formulario de m\u00e1s abajo, seleccionando en el campo \u00abTipo de devoluci\u00f3n\u00bb la opci\u00f3n \u00abAsistencia sin garant\u00eda\u00bb. Ser\u00e1s contactado por nuestro Servicio de Atenci\u00f3n al Cliente que te comunicar\u00e1 la modalidad del servicio. Deseamos recordarte que en caso de servicio de asistencia fuera del per\u00edodo de garant\u00eda, correr\u00e1n <b>a tu cargo los gastos vinculados<\/b>, <b>incluidos los gastos de env\u00edo y de reparaci\u00f3n del producto.<\/b>   <\/p><p class=\"MsoNormal\"> <\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-90ab75c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"90ab75c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8f604f0\" data-id=\"8f604f0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dee2bb8 elementor-widget elementor-widget-heading\" data-id=\"dee2bb8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Formulario de devoluciones y reparaciones<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f9b963 elementor-widget elementor-widget-text-editor\" data-id=\"9f9b963\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Completa todos los campos necesarios del formulario de Devoluciones y Reparaciones. Ser\u00e1s contactado por nuestro Servicio de Atenci\u00f3n al Cliente que te comunicar\u00e1 la modalidad del servicio. En el caso que quieras devolver el producto, sustituirlo, o beneficiarte del servicio de asistencia en garant\u00eda, es necesario indicar el N\u00famero de Orden que encontrar\u00e1s en la Nota de Env\u00edo o en el correo electr\u00f3nico de confirmaci\u00f3n de la compra realizada en la Tienda Online de Gama Professional. Sin este dato no ser\u00e1 posible beneficiarse del servicio requerido.   <\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f434db5 elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"f434db5\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Siguiente&quot;,&quot;step_previous_label&quot;:&quot;Previo&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor-pro - v3.20.0 - 10-04-2024 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.e-font-icon-svg{height:1em}.elementor-select-wrapper .select-caret-down-wrapper{position:absolute;top:50%;transform:translateY(-50%);inset-inline-end:10px;pointer-events:none;font-size:11px}.elementor-select-wrapper .select-caret-down-wrapper svg{display:unset;width:1em;aspect-ratio:unset;fill:currentColor}.elementor-select-wrapper .select-caret-down-wrapper i{font-size:19px;line-height:2}.elementor-select-wrapper.remove-before:before{content:\"\"!important}<\/style>\t\t<form class=\"elementor-form\" method=\"post\" name=\"reso-recesso\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"4875\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"f434db5\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Gama Professional\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-area_geo elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-area_geo\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\t\u00c1rea geogr\u00e1fica\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[area_geo]\" id=\"form-field-area_geo\" class=\"elementor-field-textual elementor-size-xs\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t<option value=\"\"><\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"EU\">Europa<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"US\">Stati Uniti-Canada<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-return_type elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-return_type\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTipolog\u00eda de la devoluci\u00f3n\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[return_type]\" id=\"form-field-return_type\" class=\"elementor-field-textual elementor-size-xs\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t<option value=\"\"><\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"renuncia\">Renuncia a la compra<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"servicio-garant\u00eda\">Servicio de garant\u00eda<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"asistenciaa-no-garantizada\">Asistencia no garantizada (Presupuesto)<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-number elementor-field-group elementor-column elementor-field-group-order_number elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-order_number\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tN\u00famero de orden\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t<input type=\"number\" name=\"form_fields[order_number]\" id=\"form-field-order_number\" class=\"elementor-field elementor-size-xs  elementor-field-textual\" required=\"required\" aria-required=\"true\" min=\"0\" max=\"\" >\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-date elementor-field-group elementor-column elementor-field-group-order_delivery_date elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-order_delivery_date\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tFecha de entrega del pedido\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\n\t\t<input type=\"date\" name=\"form_fields[order_delivery_date]\" id=\"form-field-order_delivery_date\" class=\"elementor-field elementor-size-xs  elementor-field-textual elementor-date-field elementor-use-native\" required=\"required\" aria-required=\"true\" pattern=\"[0-9]{4}-[0-9]{2}-[0-9]{2}\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name_surname elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name_surname\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNombre y Apellido\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name_surname]\" id=\"form-field-name_surname\" class=\"elementor-field elementor-size-xs  elementor-field-textual\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-xs  elementor-field-textual\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-tel elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-tel\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTelefono\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[tel]\" id=\"form-field-tel\" class=\"elementor-field elementor-size-xs  elementor-field-textual\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Solo se aceptan n\u00fameros y caracteres de tel\u00e9fono (#,-,*,etc).\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-address elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-address\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDirecci\u00f3n\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[address]\" id=\"form-field-address\" class=\"elementor-field elementor-size-xs  elementor-field-textual\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-city elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-city\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCiudad\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[city]\" id=\"form-field-city\" class=\"elementor-field elementor-size-xs  elementor-field-textual\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-number elementor-field-group elementor-column elementor-field-group-zip_code elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-zip_code\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tC\u00f3digo Postal\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t<input type=\"number\" name=\"form_fields[zip_code]\" id=\"form-field-zip_code\" class=\"elementor-field elementor-size-xs  elementor-field-textual\" required=\"required\" aria-required=\"true\" min=\"0\" max=\"99999\" >\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-country elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-country\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPa\u00eds\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[country]\" id=\"form-field-country\" class=\"elementor-field elementor-size-xs  elementor-field-textual\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tMessaggio\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-xs\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" required=\"required\" aria-required=\"true\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-policy elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-policy\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPrivacy policy\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[policy]\" id=\"form-field-policy\" class=\"elementor-field elementor-size-xs  elementor-acceptance-field\" required=\"required\" aria-required=\"true\">\n\t\t\t\t<label for=\"form-field-policy\">He le\u00eddo y estoy de acuerdo con la privacy policy<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button type=\"submit\" class=\"elementor-button elementor-size-sm\">\n\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\" elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">ENVIAR<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Condiciones generales de venta Anulaci\u00f2n de la compra GAMA, seg\u00fan el Decreto Legislativo italiano N\u00b021\/2014 del 21 de febrero de 2014, te asegura, para todas las compras efectuadas en la Tienda Online, la posibilidad de rescindir el contrato de venta dentro de los 14 d\u00edas naturales desde la fecha de recepci\u00f3n de los productos. Para [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Devoluciones y reparaciones - Gama Professional<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.gamaprofessional.com\/es\/devoluciones-y-reparaciones\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Devoluciones y reparaciones - Gama Professional\" \/>\n<meta property=\"og:description\" content=\"Condiciones generales de venta Anulaci\u00f2n de la compra GAMA, seg\u00fan el Decreto Legislativo italiano N\u00b021\/2014 del 21 de febrero de 2014, te asegura, para todas las compras efectuadas en la Tienda Online, la posibilidad de rescindir el contrato de venta dentro de los 14 d\u00edas naturales desde la fecha de recepci\u00f3n de los productos. 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